Riverhouse Create · Policies
Policies
What happens when you book a class, cancel one, join, or come to an event.
Booking and cancellation
Book a class right up to the moment it starts, as long as there is a place left. Every regular class costs one class credit.
Cancel at least 36 hours before a class and the credit goes straight back to your account. Cancel later and your place opens up for someone else: if it is taken, the credit comes back to you; if it is not, the credit covers that class.
If we have to cancel a class, your credit comes back to you, whatever the timing.
Your credits do not expire. Use them whenever you are ready.
Membership
Annual Membership is $30 a year, and it renews each year until you tell us to stop.
You can stop it any time from your account. The next renewal simply does not happen, and the credits you have already bought stay where they are.
Field trips and events
School and group field trips are $36 for each child for a half day. Tell us about your group on the field trip page, and there is nothing to pay until we have agreed a date together.
Special events are paid in dollars rather than credits, and each one has its own price. Refund terms are set for each event and shown with it, so have a look before you book.
